Terms and Conditions: Sari Amia Naturopathy & Exuberant Health Online
Introduction
Welcome to Exuberant Health Online owned and operated by Sari Manson, trading as Sari Amia Naturopathy ABN 32 950 758 432 (“I,” “me,” or “my”). This Website serves as an online platform for booking naturopathic consultations / services under the business name Sari Amia Naturopathy ABN 32 950 758 432, and accessing blogs and other information related to health topics.
Acceptance of Terms
By visiting, interacting with, or utilising my Website at http://www.exuberanthealthonline.com (the “Website”), you acknowledge and agree to adhere to these legally-binding Terms and Conditions (“Terms”). If you do not agree with these Terms, please refrain from using the Website.
I reserve the right to modify, update, or replace these Terms and Conditions at any time, at my sole discretion. Such changes may be necessary to reflect the following:
- Changes in applicable laws and regulations
- Updates to my services or business practices
- Feedback from clients or legal advisors
- Security and privacy considerations
- Technological advancements affecting my services
License to Use
You are allowed to browse and interact with the Website under a limited, non-exclusive, non-transferable license, provided you comply with these Terms. This permission does not grant you any rights to modify, reproduce, or redistribute the content of the Website without prior written consent.
Acceptable Use
You agree to not:
- Act unlawfully or in ways that contravene legal or regulatory guidelines when using my Website.
- Extract data from the Website using automated processes or tools.
- Infringe on the rights of others, including those of privacy and intellectual property.
- Perform any actions that could compromise the functionality or security of the Website.
Privacy
Your privacy is important to me. Please refer to my Privacy Policy for details on how your personal information is collected, used, and protected.
Links to Third-Party Services or Policies
- My website may integrate with third-party platforms, including Halaxy (secure online booking system).
- For more information on how Halaxy handles your data, please refer to the privacy policy
Links to Third Party Website
On the Website, there may be links to third-party sites. The intention and purpose is to offer additional resources for your convenience, it is your responsibility to ensure you practice safe browsing and review the privacy policies and terms of use of these third-party websites. Sari Amia Naturopathy is not responsible for the content, security, or practices of these external sites, and accessing them should be done at your own discretion.
- No Liability: The content, accuracy, or viewpoints expressed on third-party websites are not my responsibility. Visiting these websites is done at your own risk, and you are advised to read their terms and privacy statements.
- Independent Entities:Third-party websites are independent from my Website, and I have no control over their content, practices, or policies.
- User Responsibility: It is your responsibility to ensure that any content you access or download from third-party websites is free from cyber security threats and attacks.
Website Modification
I reserve the right to modify, add to, suspend, or terminate any part of the Website at any time without prior notice. This includes altering the content, features, and availability of the Website.
Website Maintenance and Customer Support
I am not obligated to provide ongoing maintenance or customer support for the Website. However, I strive to ensure the Website remains functional and up-to-date.
Termination of Access
I may restrict or discontinue your access to the Website at any time, without notice, if you breach these Terms or for any other reason I find necessary.
Disclaimers
The content on this Website is intended to offer insights and information on health topics. However, it should not replace professional or personalised health care options, medical advice, diagnosis, or treatment. While I make every effort to ensure the information is accurate and current, I cannot guarantee its completeness. Please use the information responsibly.
I will not be held liable for any damages that may arise from the use or misuse of information provided on the website.
Professional Standards and Conduct
As a practicing naturopath, I adhere to the professional standards and codes of conduct set by relevant Australian regulatory bodies. This includes maintaining confidentiality, obtaining informed consent, and providing care within the scope of my practice.
Consultations or services facilitated via my website, which links to third-party platforms including Halaxy for online appointments booking and Microsoft Teams for online consultations, are determined by individual assessment and input and do not guarantee specific outcomes. While I aim to offer high-quality naturopathic services, the outcomes may differ for each individual.
User Responsibility and Cybersecurity
Users are responsible for their actions on the Website, including safeguarding their own cybersecurity. This includes protecting against cyber security threats and attacks that could compromise the functionality or security of the Website.
User Accounts and Chat Option
Should the Website offer user account creation or a chat feature, it is the user’s responsibility to keep their account information secure and to provide accurate information. Users must inform me immediately if there is any unauthorised use of their account. The chat feature is meant for general questions and is not intended for personalised health consultations or medical advice.
Payment Terms and Late Fee Notice
All invoices must be paid on the day they are issued. A late fee of 5% of the outstanding amount will be applied to invoices not paid on time. Continuous late payments may result in the suspension of services.
Procedure for Late Payments:
- A late fee will be added to overdue invoices.
- We will contact you to discuss payment issues and explore possible solutions.
- If payment is not received within 7 days, services will be suspended until the outstanding balance is paid.
Cancellation Policy
Policy: Clients must provide at least 24 hours notice to cancel or reschedule an
appointment. Cancellations made less than 24 hours before the appointment may incur a
fee of 50% of the consultation cost.
Procedure:
- Confirmation of appointments 48 hours in advance via email or text.
- If a client cancels less than 24 hours before the appointment, issue an invoice for
50% of the consultation fee. - Document the cancellation in the client’s record.
- Offer to reschedule the appointment at the client’s earliest convenience.
If you have any questions or concerns about my Terms and Conditions please contact me via email: sari@exuberanthealthonline.com
